Job vacancy


Supporter Care Assistant

Job title: Supporter Care Assistant

Department: Brand and Relationships

Location: Harrogate, North Yorkshire (Office based role)

Salary: £18,328 - £23,400 per annum, depending on experience

Hours: Full time, 37 hours

Closing Date: 30 January 2022

Permanent or fixed term: Permanent

Role description:

We are currently looking for a Supporter Care Assistant to support the Charity’s Brand and Relationships team.

You will help achieve Yorkshire Cancer Research’s strategic aims by working with the charity’s CRM, Marketing and Fundraising Teams to communicate key messages and build relationships with the charity’s supporters and donors.

Reporting to the Head of Fundraising, your role will involve delivering excellent customer service over the telephone and in written (email and postal) communications and ensuring supporters’ details are accurately recorded on the CRM database. You will be representing the charity, explaining its purpose and demonstrating the charity’s values to donors/supporters, showing appropriate empathy to those who may have cancer or a family member/friend who does.

You must have a degree or equivalent qualification in a relevant discipline or proven experience working in a similar role at a similar level. For further details please refer to the role profile.

Download role profile

The charity is a responsible and flexible employer.  We welcome any discussion for flexible working at interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us at or call the People Team on 01423 642803.

How to apply

To apply for this position please email your CV and covering letter to

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