Assemble FAQs
Frequently Asked Questions
What do I need to use Assemble?
You’ll need a computer, tablet or smartphone and internet connection with a modern browser (e.g. Google Chrome, Firefox, Microsoft Edge or Safari.
There is also a dedicated Assemble App, which is optimised for use on mobile devices and allows easier access while on the move.
If you don’t have access to a computer, tablet or smartphone don’t worry – you can of course still volunteer for Yorkshire Cancer Research. Please speak to your manager if this is the case.
How do I log into Assemble for the first time?
If you have given us your email address you will have received an email from “Yorkshire Cancer Research” inviting you to Assemble.
- Click the link in the email invitation – this will take you to the Assemble log-in page
- On the log-in page, enter the email address that we sent your email invitation to
- Next, enter the password that we sent to you in the email invitation
- Click “Sign in”
- On logging into Assemble for the first time, you’ll be prompted to change you password
- Once you have done this, please review your profile details and add your emergency contact information.
What should I do on my first visit to the Assemble website?
1. Review your profile details and update them if required
To do this, click your profile icon (round button) in the top right corner and select ‘view profile details.’ Then click the different table in your profile (details, contacts etc) to view them.
2. Add your emergency contact details
Click on ‘Contacts’ in your profile and scroll down to ‘emergency contacts’.
I have lost or haven’t received my email invitation to Assemble. What should I do?
If you have lost your email invitation then please speak to your line manager who will be able to help. They will be able to ask for your email invitation to be resent.
If you haven’t received your email invitation please also speak to your line manager and check we hold the correct email address for you. Please also check your spam and junk folders.
I’d like to download the App. How do I do this?
BEFORE downloading the App, please log in for the first time through the desktop version of Assemble. See above for instructions on how to do this.
Once you’ve done this, you’re all set to download the app. The app is called Assemble for Volunteers and you can download it from the App Store for Apple devices and Google Play for Android devices.
The Assemble app uses the same username and password as the desktop version.