Assemble FAQs
Frequently Asked Questions
What should I do if I've forgotten my username or email address?
Please contact your line manager, who will be able to help.
What should I do if I've forgotten my password?
- Please go to the login page and click the ‘Forgot password?’ link at the bottom right of the screen.
- Enter your email address and press ‘request reset’
- You will receive and email within a couple of minutes. Make sure to check your junk and spam folders if you do not receive it within 10 minutes.
- Click the link in the email – this will take you to the ‘Set a new password’ screen. Please be aware that if you do not click the link within 60 minutes, the link will expire and you will have to repeat the above process.
- In the ‘Set a new password’ screen, enter your email address and your new password. Your password must be a minimum of eight characters, with at least one uppercase and one lowercase character as well as one number.
How do I change my password?
- Log into Assemble, then click your profile icon (round button) in the top right corner and select ‘View profile details.’
- Now click the ‘Password & Privacy’ tab and scroll down to ‘Password’ to change your password.
I’m having problems logging into Assemble. What should I do?
Please contact your line manager in the first instance